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Privacy Policy

Last updated: 4th February 2025

  1. Introduction

    Welcome to Toast Pet Ltd ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services, including our smart QR pet tag product ("Service"). By using our Service, you agree to the terms of this Privacy Policy.

  2. Information we collect

    We collect the following types of information:

    • Personal Information: When you register your pet, you may provide details such as your pet's name, breed, photo, medical information, and contact details to help with pet recovery.
    • Payment Information: We do not collect or store your payment information. All payments are securely processed through Stripe, a third-party payment provider. Stripe may collect and process payment details per its own privacy policy.
    • Essential Cookies: We only use cookies necessary for authentication and security purposes. These cookies help you log in and access your pet’s profile securely.
    • Location Data: If someone scans your pet's QR tag and shares their location, we collect and display that location to the registered owner to assist in pet recovery.
    • Postal Addresses: If you place an order, we collect your postal address to fulfill shipping and delivery of physical products, including QR pet tags.

  3. How We Use Your Information

    We use your information to:

    • Provide and maintain the Service.
    • Authenticate users and secure accounts.
    • Process transactions through Stripe.
    • Communicate important service updates or account-related notifications.
    • Ship and deliver physical orders.

  4. Third-Party Services

    • Stripe: Payment processing is handled by Stripe, subject to its own privacy policy.
    • Shipping Providers: We may share postal addresses with third-party shipping providers to fulfill and deliver orders.
    • Google Maps: Location-sharing features may use Google Maps to display recovery locations.

  5. How We Protect Your Information

    We implement industry-standard security measures to protect your data. However, no method of data transmission is 100% secure.

  6. Your Rights

    You have the right to:

    • Request a copy of your personal data.
    • Update or correct your personal data.
    • Request deletion of your personal data.

    To exercise these rights, contact us at [email protected]

  7. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

  8. Contact Us

    If you have any questions about this Privacy Policy, please contact us at [email protected].